But if it is listed and has a “!” or “?” on it, you need to reinstall the driver.
#APPLE MOBILE DEVICE SERVICE MISSING INSTALL#
If it is not listed, you need to reinstall iTunes and then connect your iOS device to your PC and wait for Windows to automatically install the driver.
#APPLE MOBILE DEVICE SERVICE MISSING SERIAL#
(Note: In my case, it was initially listed under Portable Devices originally, not USB Serial Bus Controllers! After the repair below, it moved to it’s correct location.) Expand Universal Serial Bus controllers entry and see if Apple Mobile Device USB Driver is listed. Reboot your computer.Ĭheck Apple Mobile Device USB Driver: Type devmgmt.msc in Run (WinKey+R) and hit enter. Locate Apple Mobile Device or Apple Mobile Device Service and then right click > Properties. Restart Apple Mobile Device Service: Type services.msc in Run (WinKey+R) and hit enter. If it is not installed, you need to reinstall iTunes. But near the bottom of the page was this gem – and this one worked perfectly for me: Apple Mobile Device Support, Service and USB DriverĬheck to see if Apple Mobile Device Support is installed from Control Panel > Uninstall a program.
The first part of the article was, for me, a repeat of advice I’d already seen and tried. Nothing worked.įinally, I came across this Redmond Pie article from August 2015 by Taimur Asad. Installing, rebooting, uninstalling, rebooting, deleting, rebooting, reinstalling, rebooting. The problem is there are pages and pages of advice… and for most of a full work day none of them made any difference for me. Apparently, this is a pretty common problem with both Windows 10 and iTunes… Of course, I did what most people would do and Googled it. I recently discovered that iTunes would not recognize my iPhone 5s after upgrading to Windows 10 and/or upgrading to the latest version of iTunes.
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